HOW WE CAN HELP
Design the conversation that you want your customer to walk away and say!
Select what you need from the following exciting and unique products.
Every product is ALWAYS customized to you - your business and brand specifically!
Book a Keynote Speech, a Workshop (half or full day), a Strategic Leadership Meeting or a Service Assessment!
PRODUCT LIST
So, are your customers doing the marketing for you or are they doing an "anti-marketing" campaign? Susie offers the following tools to help you get measurable results:
1. Get Your Customer to do the Marketing for You
A Keynote Presentation/ Conversation (45 to 90 minutes) Or The 1/2 Day Workshop Format
A unique, fresh, branded approach to Customer Service - that gets measurable results
2. A Customized Service Assessment and Recommendations
Get a Customized Report, identifying your key issues and recommendations for immediate action, with a unique, simplified approach to usable customer research.
3. Teamwork: The Essential Business Ingredient
Featuring the True Colors ™ Profile Assessment: An exciting, 1/2 Day interactive workshop to improve team performance, communication, satisfaction, sales, and service.
4. Your Own Customized, Comprehensive Service Strategy with Detailed Action
An in-depth consulting project, tailored to your needs. Book Susie for this 4 or 8-month project, to get a specific, detailed action plan customized to your business needs and calendar!
5. NEW: Solving the Employee Retention Puzzle
A Keynote Presentation/ Conversation ( 45 to 90 minutes) Or 1/2 Day Workshop Format Discover the missing pieces to the Employee Retention Puzzle. Learn how to have a motivated, productive workforce in today’s business climate. Susie teams with leadership expert / former Disney executive Valerie Oberle to share this fresh perspective that gets results!
6. NEW: Book Susie as your Customer Experience Coach
A great option for questions, guidance, or feedback. Ideal for entrepreneurs / small businesses.
*Each product is offered virtually, in-person, or as a hybrid approach!
Contact Susie at
407 310-6386
Susie@Designthecustomerconversation.com
Design the conversation that you want your customer to walk away and say!
Select what you need from the following exciting and unique products.
Every product is ALWAYS customized to you - your business and brand specifically!
Book a Keynote Speech, a Workshop (half or full day), a Strategic Leadership Meeting or a Service Assessment!
PRODUCT LIST
So, are your customers doing the marketing for you or are they doing an "anti-marketing" campaign? Susie offers the following tools to help you get measurable results:
1. Get Your Customer to do the Marketing for You
A Keynote Presentation/ Conversation (45 to 90 minutes) Or The 1/2 Day Workshop Format
A unique, fresh, branded approach to Customer Service - that gets measurable results
2. A Customized Service Assessment and Recommendations
Get a Customized Report, identifying your key issues and recommendations for immediate action, with a unique, simplified approach to usable customer research.
3. Teamwork: The Essential Business Ingredient
Featuring the True Colors ™ Profile Assessment: An exciting, 1/2 Day interactive workshop to improve team performance, communication, satisfaction, sales, and service.
4. Your Own Customized, Comprehensive Service Strategy with Detailed Action
An in-depth consulting project, tailored to your needs. Book Susie for this 4 or 8-month project, to get a specific, detailed action plan customized to your business needs and calendar!
5. NEW: Solving the Employee Retention Puzzle
A Keynote Presentation/ Conversation ( 45 to 90 minutes) Or 1/2 Day Workshop Format Discover the missing pieces to the Employee Retention Puzzle. Learn how to have a motivated, productive workforce in today’s business climate. Susie teams with leadership expert / former Disney executive Valerie Oberle to share this fresh perspective that gets results!
6. NEW: Book Susie as your Customer Experience Coach
A great option for questions, guidance, or feedback. Ideal for entrepreneurs / small businesses.
*Each product is offered virtually, in-person, or as a hybrid approach!
Contact Susie at
407 310-6386
Susie@Designthecustomerconversation.com